Returns & Exchanges
At Social Media Images, we strive for 100% satisfaction with your digital assets. If you are not completely happy with your purchase, we offer a 14-day window for exchange or credit on all standard image licenses.
Submit a Request
Contact our support team within 14 days of purchase with your order number and the specific image ID you wish to return.
Review Eligibility
Our team will verify that the digital files have not been used in a live campaign or published on social media platforms.
Deactivation of License
Once approved, your license for the specific image will be revoked, and you must delete all local copies of the file.
Receive Credit or Exchange
We will issue a store credit to your account or facilitate a direct exchange for an alternative image of equal value.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing